FAQs

At Wispies Lash Bar & Spa, your privacy and safety are our top priorities. To safeguard the well-being of our esteemed guests, we keep detailed records of health and medical conditions that might influence the appropriateness of certain lash, brow, or waxing services, as well as the use of specific products during your appointment. You can be confident that these health records are utilized for your safety and to tailor your services. Client information is securely stored in our salon software system, accessible only to your trusted professional, and all required forms and waivers are available through your member portal.

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What is the cancellation policy?

When should I arrive for my appointment?

What is the refund policy?

What should I do about makeup removal before my appointment?

Should I wear contacts during the appointment?

How many people are allowed in the service area?

What is required to book an appointment?

Lash bath requirement.

How should I prepare for my waxing my session?

How should I prepare for my lift and tint service?

What is the deposit policy?

What happens when you arrive late?

What should I know about refills?

Can I use my cell phone during the appointment?

What is the age policy for services?

What should I expect during my lash appointment?

How should I prepare for my lash extension appointment?

What can I expect during my wax appointment?

What happens in a lift and tint appointment?

How should I prepare for my facial service?